Taking Care of Business Presented by SBBSM
Date and Time
Wednesday Nov 5, 2014
11:30 AM - 1:00 PM EST
11:30 a.m.-1 p.m., Wednesday, November 5
Location
Louise Beck Properties Conference Room
Chamber Office
104 South Estes. Dr
Chapel Hill 27515
Fees/Admission
Free for Chamber members and active SCORE clients, but registration is required. To register, click on the "Register Online" button to the top left.
Contact Information
Chela Tu (919) 357-9990
Send Email
Description
Plan for Success and Measure Progress
Operating a business that competes today and hopefully thrives tomorrow means you have to plan out your future and measure your progress every step of the way.
Hear how Chapel Hill Tire Car Care Center, a 60 year old family business, has blended the best features of an old family business with modern systems to transform itself and be recognized as a cutting edge leader in small business sustainability and one of the top auto repair shops in the country.
Topics will include:
- Creating a culture of excellence
- The Balanced Scorecard strategy system
- Differentiating your business
- What gets measured gets done
- Net Promoter Score customer loyalty metric
Marc Pons, President of Chapel Hill Tire Car Care Center
Marc Pons has served as President of Chapel Hill Tire Car Care Center since 1997. Under Marc's leadership Chapel Hill Tire Car Care Center has grown from a single location specializing in only tires to four locations performing full car care services including certified hybrid repair. Chapel Hill Tire Car Care Center is a national leader in small business sustainability becoming the first Green Plus certified auto repair facility in the country. In 2012 Chapel Hill Tire Car Care Center was named the "Top Shop in North America" by Tire Review Magazine as well as recipient of the Triangle Business Journal's Clean & Green Award Winner for their innovations in sustainability. Prior to Chapel Hill Tire Car Care Center Marc worked in Foreign Exchange in New York for Chase Manhattan Bank. He received his undergraduate degree from UNC in 1993.
Programs and Networks
Critical Issues Series
Quarterly Policy Forums
Critical Issues
This series of quarterly forums connects Chamber members with influential guest speakers who address timely topics for Greater Chapel Hill-Carrboro and share critical insights related to the economy; economic, workforce, and community development; local elections; and policy and legislative matters that matter to the local business community.
Chapel Hill Young Professionals
Under 40 Monthly Networking
CHYP
CHYP pronounced "chip" is a group of fun professionals under 40 that meets the first Tuesday of each month for networking, professional development and community service.
Women's Networking
Quarterly Socials & Luncheons
Women's Events
Our Chamber's strong group of professional women gather quarterly for networking and learning opportunities. Sponsored by The Women of State Farm.
Ribbon Cuttings
Celebrations of New Business Openings, Anniversaries, and Milestones.
Ribbon Cuttings
Celebrations and acknowledgement of special milestones for new and existing Chamber member businesses.
Annual Signature Events
Friday, February 3, 2023
Come celebrate the successes of our business community from 2022 and get a preview of the exciting developments for 2023. This annual gathering of business and community leaders is a wonderful way to connect and get inspired for the future.